We deeply regret to inform you that the highly anticipated Hideaway Festival in Chelmsford cannot proceed as originally planned. The entire team is extremely saddened by this unfortunate circumstance.
Regrettably, we have encountered numerous challenges, including escalating production costs and the prevailing cost of living crisis. Despite our best efforts, we are unable to meet the costs associated with delivering a top-quality event on such a large scale.
We also did not feel that it was the right choice to pass on expenses onto our valued customers and raise ticket prices further. Consequently, we have had to cancel this event.
We want to assure all customers that refunds will be provided through the respective ticket provider. Detailed instructions will be emailed to the address you provided during the ticket purchase process. We understand the disappointment and inconvenience this cancellation may cause, and we are committed to ensuring that each customer receives their refund.